What is the shelf life of the chocolates?

We recommend that the chocolates be consumed within 60 days. Each Hand Crafted chocolates are made fresh against an order received.

How arethe chocolate boxes shipped? How much time will it take to deliver the chocolates?

We partner with Ship rocket Delivery Partner for shipping. They deliver to most locations in India. To most major cities and metros in India they deliver in 1-3days. However other location may take longer. Please note that we will ship the order as soon as possible but that may depend on how many orders we are handling in a day. During holiday season or special festival occasions do allow for some extra time to ensure that your order is received on time.

Can I get the Chocolates delivered on a specific day or a specific time?

Once the package is picked up by Ship rocket Delivery Partner we give you the waybill no. through which the shipment can be tracked on their website. The delivery of the Chocolates is according to their schedule and we cannot guarantee that delivery will happen on a certain day or time.

Can the Chocolates be delivered to aninstitutional address - schools, colleges, hospital or an office?

Yes, we can ship it to the address given but we would request you to inform the correct person who will receive the package. We are frequently faced with situations where the package was received at the reception and held there. In such a case there is nothing we can do.

How are the chocolates packed?

The chocolate boxes are packed properly in insulated Thermocol box. In warm temperatures, we add cooling gel packs in the box. Please see shipping for more details.

What is the best way to store chocolates?

Chocolates should be stored in a dry and hygienic place in temperatures less than 25 degrees celsius. In winter they can be safely kept indoors. During summer it is better to keep them in an air-conditioned room. They do not require refrigeration. Refrigeration may sometimes cause problems. As soon as the chocolates are taken out of the refrigerator a film of moisture develops on the them because of condensation. Avoid direct sunlight in all seasons!

Do you have other packaging options apart from wooden boxes?

We can create a customized packaging for large orders of more than 1000 units. Both the size of the box and the material can be changed.

What is the lead time?

For online orders, the average lead time is about 7 days. For bulk order (100-2000 boxes) it would is 1-2 weeks. For order size above 2000 boxes, lead time will be communicated at the time that the order is placed. Please note that lead time may vary during holiday season.

How to place an order for personalized handcrafted chocolates?

You can place orders for both retail and bulk directly on our website. In case you have other specific requirements or queries you can contact us +91 7204400402 or write to us at info@wishfulchocolates.in